Store Policy

Customer Care

Your concerns are our concerns. We want you and your dog to be happy as a hoo-man and their pup should be. Should you ever have an inquiry or just want to let us how we're doing then please don't hesitate to contact us via email:

Privacy & Safety

If you've placed an order we collect your info such as name, shipping info and contact info at the time of purchase for shipping purposes. Please note we occassionally send out snail mail in the form of "Thank You" cards to our clients or Birthday surprises for your pup if you signed up to our monthly "Join Our Pack" emails. You can unsubscribe at anytime by clicking "unsubscribe" located at the bottom of the email.

The checkout process is secured by HTTPS / TLS encryption and it is safe for our customers to purchase from our site.

TLS (Transport Layer Security) is the standard security technology for establishing an encrypted link between a web server and a browser. This link ensures that all data passed between the web server and browsers remain private and secure. TLS is the industry standard and is used by millions of websites in the protection of their online transactions with their customers.

Additionally, our store only works with payment gateways that offer the highest level of security certification (PCI DSS Level 1).

Wholesale Inquiries

we are currently developing our wholesale catalog. If you are interested please email us at  Subject Line: Wholesale Inquiry

Payment Methods

- Credit / Debit Cards : encrypted secure server

- In Person Sales (events/booth sales) Square, Cash

- Email Invoices


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